1824 reviews

Virginia Beach Auto Repair

Virginia Beach Auto Repair

(757) 785-9726
Careers
5

We made an appointment with Japanese Auto Master for the following Thursday. We ended up having the van towed there on Monday. Everyone there was so helpful. They were super busy, but worked us in and had the car repaired by Wednesday. The work was excellent and the cost was fair. It was our first experience with Japanese Auto Masters, but it will definitely not be our last!

5

Always get polite timely advice and service. They definitely stand behind their service. I've been dealing with this organization since the mid 80s.

We truly appreciate your kind words and wonderful review, Donald! Our team works hard to always deliver a five-star experience from the moment you walk in the door, and we are so happy to know we have provided just that for you! Thank you for sharing your experience, we look forward to having you back in the future!

- Japanese Auto Masters
5

Great experience-kept me informed the entire time- courteous--even offered a loaner since my repair would take longer than anticipated

Fran, thank you for your kind words and great rating! We are always happy to help with any of your automotive needs, and we look forward to having you back in the future!

- Japanese Auto Masters
5

They've kept my wife's early 90's Toyota pickup on the road and in great running condition without breaking us financially. The customer service is always top-notch. Fair pricing. Highly recommend.

Jonathon, we take pride in our honest, quality auto repair services and we are happy to know that reflected during your visit. Thank you for taking the time to leave us a review, we look forward to working with you again in the future!

- Japanese Auto Masters
5

Thanks so much for the 5 star rating Steve we really appreciate your feedback!

- Japanese Auto Masters
5

Lawrence, thank you so much for the awesome five-star review!

- Japanese Auto Masters
5

Thank you for trusting us to service your Baha. Neat car and getting rarer by the day.

- Japanese Auto Masters
5

Thank you for your 5-Star rating and for allowing our team to address your vehicle's most important needs. We're here for your automotive service essentials and hope to see you again, Marlen. Drive safely!

- Japanese Auto Masters
5

Best experience I’ve had from any mechanic shop definitely recommend them if your in the Hampton roads took my g35 coupe there and couldn’t be happier everything back running perfect go check them out !

Hey there Dre! Thank you for the 5-Star rating and for sharing your experience with us. Supreme customer service and safety are two of our most important values. We're happy to have helped get you and your vehicle back on the road in a timely manner. Please let us know if we can help care for your automotive essentials in any way. Take care!

- Japanese Auto Masters
5

My Honda Element was a tricky one to fix! It was running rich and stalling every time I came to a stop. I went to three previous mechanics within 3 weeks trying to get it fixed before being referred to Japanese Auto Masters. After only a couple of days, they were able to determine the problem and fix it. They were all so friendly and quick to communicate. I highly recommend them!

Your kind words are appreciated, Ivy, and thank you for sharing your experiences with us. We're happy to hear that our technicians could address your vehicle's most important needs and have you safely back on the roads. It is important to us that we always deliver an informative, pain-free automotive service and we are proud to have provided. See you again, soon!

- Japanese Auto Masters
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