A couple of weeks ago I had some good amount of work done on my 4Runner. My truck originally went in for an oil change and break job but when the "technician", Tommy, called me he said...'I know you came in for an oil change and break job, but I need to tell you what I found'...LONG story short, Japanese Auto Masters (JAM) went ABOVE and BEYOND to explain to me in detail what was needed to be done and encouraged me to come by to show me exactly what he was talking about. I obliged and went in and he walked me all around my truck, on a lift, and showed me and explained everything we had talked about on the phone. I was sold then that JAM was on the up and up. I received a discount for a first time customer, and we were able to shave a few bucks off certain parts. I have been so IMPRESSED with their customer service, their attention to detail, their warranty, and just the overall professionalism and NICENESS of everyone I encountered. So refreshing to know you aren't getting ripped off. HIGHLY RECOMMEND! EXCELLENT SERVICE!
Hi, Dr. Heather Thanks for your review. Glad we were able to help you a very pleased you had a great experience. Tommy
- Japanese Auto Masters