5

Great service with a smile! Excellent mechanics. Highly recommended!

5

Great service with a smile! Excellent mechanics. Highly recommended!

5

Thank you so much for rating us so highly!

- Japanese Auto Masters
5

After reading countless positive reviews, I chose Japanese Auto Masters for my 2010 Prius and 2011 Corolla. Taking my cars to a new service station is never a fun process, but they made it VERY easy. They gave each car a thorough lookover and let me know what needed to be done now, in the near future and in the not-so-near future. I was THOROUGHLY impressed with the way they delivered the information on my cars to me. Via text they sent me a full detail report for each car. With photos showing a worn part and what needed to be fixed. I liked this SO much better than being blindsided with a phone call saying I needed XYZ and put on the spot. They were fast with the service, everyone I came into contact with was friendly, and I felt zero pressure to get service I know I didn't need. Can't say that's been the case everywhere else. The pricing for everything I had done (brake fluid flush, transmission fluid flush, new brake light and oil change) was also very reasonable. I will 100% be going back with all of my vehicles! Feels nice to have found a service station like this.

Thanks so much for taking time out of your day to leave us a review.

- Japanese Auto Masters
5

This place is great. They are honest with reasonable prices. What more can you ask for?

Hi, Steve. Thanks so much for taking the time to write us a review.

- Japanese Auto Masters
5

Thank you for the review, Elias B

- Japanese Auto Masters
5

Highly Recommend taking your car to Japanese Auto Masters (JAM). They are by far the best Automotive Repair shop in Virginia Beach. Dave, Rich and the rest of the JAM crew are all very friendly, professional and take the extra time to explain all the details of the work they have completed on your car. If you are looking for an honest, trustworthy Automotive Repair shop, that will treat your "baby" like you would, this is the one!

Thank you so much for your kind words, Sam. We really appreciate you taking the time out to share your experience with us. If we ever fail to provide the level of service you have come to expect, please let us know. Cheers, Japanese Auto Masters

- Japanese Auto Masters
5

Excellent service. Kept me informed the whole time

Thank you very much for your review. Hope to see you again!

- Japanese Auto Masters
5

After extensive research, JAM was the obvious choice as the service center for my Lexus. Their reputation was the biggest factor leading to my selection. They maintain a friendly and professional atmosphere, and the employees kept me apprised of my car’s status. They even left a little extra “Thank You” in the car. Choose with confidence!

Hi, Jason. Thanks for your review. Glad to hear you had a great experience.

- Japanese Auto Masters
5

I've taken multiple vehicles to them and I'm always happy with the work done! My moms use them as well and they always communicate great and are a pleasure to work with. 100% recommend them to anyone.

Thanks for the stellar review, Ethan.

- Japanese Auto Masters