Japanese Auto Masters Friendly staff and fast service. Thank you Tom for the service your company has provided.
We understand the customers frustration in this instance and I, the owner have reached out to him to see to it that the service he received, and what he has a right to expect will be resolved to his satisfaction. There is much more to this vehicle that the customer has not revealed insofar as what all was done to the vehicle before it was presented for service at our facility; (all quality workmanship). That said, the vehicle did start and ran very well once started. It was driven to the location in the parking lot where the wrecker driver picked up the vehicle. Unfortunately the customer did not provide any license tags in order that would enable us to test drive the vehicle any further. Regardless I have assured the customer that we would be more than happy, willing, and glad to stand behind the work we did on his vehicle.
- Japanese Auto Masters