Virginia Beach Auto Repair

Thanks for the ride home, Tommy! As usual, you guys took good care of my Honda Cr-v and I'll see you again in a couple of months.

Reliable and honest!!

My two experiences have been very positive. Dennis is straight forward, knowledgeable and pleasant. Your prices seem to be fair and reasonable. My work has been done efficiently. You're very conveniently located for us. I plan to continue to use your services as needs arise and have encouraged my spouse to do the same. I like that you all do a quick inspection on my car to see you can spot any problems or maintenance needs.

Honest people

My two experiences have been very positive. Dennis is straight forward, knowledgeable and pleasant. Your prices seem to be fair and reasonable. My work has been done efficiently. You're very conv eniently located for us. I plan to continue to use your services as needs arise and have encouraged my spouse to do the same. I like that you all do a quick inspection on my car to see you can spot any problems or maintenance needs.

Great work and service. I feel that I can drive with confidence after service and expect my car to last.

Always the best service, love your new location and waiting area.

Always forthright and helpful. Highly recommended.

Fantastic service!!

OK, what are the chances of getting a $4,000+ repair bill on a 2006 Subaru and being happy? I can honestly say I could not be more pleased. The service included new head gaskets ( and EVERYTHING that goes with the ordeal), new timing belt, water pump, axle work, sensor replacement to name a portion of the effort. They were all valid service items done well! The communications are outstanding and I was informed at every step of what could be done and why. There was a consistent concern on their part for the costs involved and they provided alternatives that made sense. After the "dealership" experience with this car, I wish I had gone straight here! With two other Subarus likely facing similar problems soon, I am glad we tried Japanese Auto Masters. I am confident that this expenditure has likely bought us another 100,000 + miles on this car (famous last words). To me the customer service alone was worth the try, add in great repair work and they are a complete package.