Virginia Beach Auto Repair

Efficient and courteous service. Very pleased with the overall experience of dealing with them for repairs on my Land Cruiser.

Hello, i would like to thank the whole team at Japanese Auto Masters and express my gratitude to the help that i received at your establishment. David along with others were the so appreciative and seemed to be honored by serving a customer an act you do not witness often anywhere else. I called on December 27 and was given an appointment on Jan 6 which was good news cause it means the place is trusted by many people and that is why they are busy. David was so helpful in explaining the process and made me feel so comfortable in trusting them with the repair. Other shops including the dealership have quoted me outrageous prices for unneeded work and when the work was done and i was given the bill i just could not believe it. It was a fraction of what others have told me. It is so hard to find a trustworthy business there days but Japanese Auto Masters stands alone with honesty integrity and commitment to total customer satisfaction. The first thing i did after going back home is calling all my friends and reported that incident to them advising them to make the switch. Thank you all and a special thanks to their service advisor David Doxey. It is good to know that there are still honest people out there.

Everyone is polite and I never get charged for any I don't need done with my vehicles!!!

Great and honest service.

I recently had them work on my 89 Land Cruiser, I am very pleased with work. Runs better now , very happy. I will go back . I would recommend. Harry

I definitely recommend this place. I had a horrible experience down the road at Christian brothers automotive when they misdiagnosis my car and then refused to make it right. So I brought my car to JAM and they had no problem installing a used transmission I brought them in my 92 civic. Price was fair and work was done quickly. It's been a few weeks and my car has been driving perfect. I'm a happy customer

Courteous, professional, organized & immaculately clean facilities.

Dave Rich Bonnie and Steve were All awesome to work with.. Rich was actually nice enough to take care home in the evening thru out the entire week to ensure no other issues found. I found them to be very honest and fair. Both of which seems hard to come by these days with the average mechanic. And they took the time to go the extra mile. They will most definitely be my local go to mechanic from now on and will be referring them to all friends and family... Mark H Chesapeake Va