1826 reviews

Virginia Beach Auto Repair

Virginia Beach Auto Repair

(757) 785-9726
Careers
5

JAM was able to get my vehicle in very quickly and replace the aging brakes with minimal time taken out of our busy schedules. Thank you for the prompt service, clear communication, and a military discount on top of all that. Thank you for your committment to the community and for the fast and efficient service!Rob Anderson

Rob, We appreciate the comments and review. May we always give 100% when servicing your vehicle. Cindi, Tom, and the Crew of JAM

- Japanese Auto Masters
5

It took one visit for me to become a fan and dedicated repeat customer. Absolutley excellent customer service and mechanics, product knowledge, and low overall wait times. I love that they offer a ride to the mall or library or within a reasonable distance while you wait. I love the suprise treat of a pack of gum or a bag of popcorn waiting for me on the passenger seat. Definately an above and beyond type of business. Shout out to DENNIS as he is retiring very soon and the very first reason for my business!

Jennifer, It generally takes an honest effort for a customer to trust a business. That's why we are very careful who represents us at the front counter and in the selection of our employees. Thank-you for the kind words. We will always do our best not to let you down. Tommy, Cindi, Dennis, David, and the the Crew of JAM

- Japanese Auto Masters
5

Always on time. Always courteous and professional. Always the right price. Can't ask for more tha Japanese Auto Masters provides. Andy F.

Andrew, Appreciate the kind words and your business. Tommy, Cindi, and the Crew of Japanese Auto Masters

- Japanese Auto Masters
5

Always on time. Always courteous and professional. Always the right price. Can't ask for more tha Japanese Auto Masters provides. Andy F.

5

Pleased to have this firm maintain my 1982 MAZDA RX7. Over the years, my experiences have been just fine.

James, We appreciate the opportunity to serve you and thanks for the kind words with a great review! Sincerely, Cindi & Tom Potter and the Team of JAM

- Japanese Auto Masters
5

always great service.

As always Pete, it is a pleasure serving you, and yes Rich is more aware than ever with the influx of summer traffic- Cindi & Tom Potter and the Team of JAM.

- Japanese Auto Masters
5

This was my first time at Japanese Auto Masters and I found the staff friendly and helpful. They explained what they were doing, gave recommendations, were not pushy, and I will definitely be going back. Thanks so much!

5

Excellent service and honest people! Will definitely bring my car back for any future service :)

Sarah, Thanks for the kind words. We are here to serve you. Tom & Cindi Potter and The Team of JAM

- Japanese Auto Masters
5

service took a little longer than planned but not a problem. They dropped me off at the golf course and picked me up when the service was finished. I brought the car in for an inspection and service related to check engine light. All work done on the same day.

Albert, We are very sorry the service took longer than expected. Sometimes the vehicle won't cooperate. Thanks for the kind words and review! Tom & Cindi Potter and the Team of JAM.

- Japanese Auto Masters
5

Perfect service as always!!!

Shelia, Thanks for the kind words and high marks! Tom & Cindi Potter and the team of JAM.

- Japanese Auto Masters
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