I have taken 3 different vehicles here over the last 8 years or so (toyotas and lexus)and I have always experienced great customer service from every member of the staff. They are honest, take the time to really listen and explain the issues. They even tell me what I don't need to do right away but also which things I should do together to be the most time/cost efficent. It is easy to get an appointment, usually the next day, and my car is always clean when I get it back- usually with some nice token of appreciation like a bag of microwave popcorn or gum- which is always a nice surprise. I would recommend Japanense Auto Master to all my friends.
We greatly appreciate the positive feedback!
- Japanese Auto Masters