Virginia Beach Auto Repair

I thought they were a bit pricey, but their workmanship, communication and knowledge were top notch. I was very satisfied with the repair on my Hyundai Azera and would go back to them again for major repairs. Their staff was also very friendly. Thank you.

Exceptional service and value. They even provided me a ride to and from my house! You cannot beat the service they provided. I will be bringing in my other car as well!

What person wants to have a major repair done to their car? Well, we all know the answer to that one. I recently had to have a major repair done for the a/c on my Honda and Japanese Auto Masters worked with me to make sure this is what really had to be done. They had me come back anytime the a/c was not working so they could check it and make sure I really needed a major job done. I can't imagine any other dealership service department or independent repair facility going out of their way like this. They have been incredible many other times but they truly made a painful repair a great experience. They are truly masters at their craft and treat their customers with true professionalism. Thank You for another fabulous Car Repair!

Reliable service everytime! David has a way of explaining the issue your vehicle is having, what the auto technician recommends you need to fix/replace, and even provides insightful knowledge that had me believing that David was working on my vehicle. Bring my wife's 96' Toyota and my 03' Nissan here for service. Nothing but the BEST for our Japanese vehicles. The assigned service advisor will be able to explain almost as if it was the automotive technician servicing your vehicle. Thank you JAM.

great work,honest and keeps on informed

I live in Norfolk, but it's worth the distance to take my vehicle (2000 Toyota 4-Runner) to Japanese Auto Masters. They're very friendly and I receive great professional service from these folks. And if you need to wait while your vehicle is being serviced, the waiting area and bathrooms are clean and comfortable. Just another reflection of JAM's friendly, caring service. I know my vehicle and me are in good hands.

I brought my car for its annual state inspection. I was in and out in 30 minutes. Great service as usual.