Monthly Archives: June 2021

Quality Control

Quality Control

The subject came up the other day regarding a vehicle in our shop that had new tires installed and balanced at another shop. The vehicle came for a shaking at highway speeds and some unrelated service.  While performing a routine Digital Vehicle Inspection of the vehicle the technician noted the unusual location of the wheel weights on the right rear wheel. All 6 weights on one wheel were evenly spaced in a star configuration around the circumference of the wheel. The weight from one side of the wheel was canceling out the weight from the opposite side to some degree. Also, the weights were all different types, which suggested they were from a used batch of weights. I have been in business for more than 35 years, and I have seen a lot, but I can’t say I’d ever seen anything quite like this. I politely quizzed the customer and learned he had recently had the tires installed by a well-known tire chain store in the area. I am not suggesting that all chain stores are poor ... read more