Reviews

  • 5 yest

    Exceptional customer service, providing very thorough overview of your car's condition and needs to include showing you and explaining in detail; provide quality repair work; trustworthy and fair in prices; very inviting and comfortable lounge making waiting for your vehicle an easy convenience with the added benefit of a courtesy hot beverage and a variety of reading material along with artwork bespeaking the company's values and integrity - readily available to respond to questions and ever so nicely express their appreciation for you as the customer.

    Thank you Raheel. We believe in treating customers how we would want to be treated. Providing a comfortable environtment while you wait is just a part of that. We appreciate your business and the trust you place in us to get the job done right. - Japanese Auto Masters
  • 5 yest

    As usual, AWESOME!!! Prompt attention upon arrival and professional advice regarding maintenance upcoming per manufacturer recommendation. Friendly staff and comfy wait area.

  • 5 yest

    I thought I was killing my battery by not closing the door all the way and that's what I told Joe, my main guy. But they didn't take my word for it and found that actually my brake lights we re draining the battery. Who knew? They did! Best People/Place/Service Ever!

  • 5 yest

    Always a great experience with Tom and his team. Easy to schedule appointments, they're always upfront with information and pricing. I highly recommend them. Having a mechanic you can trust is invaluable.

    Thank you Kevin. We appreciate your continued business and recommendations. - Japanese Auto Masters
  • 4 yest

    As always fair honest and on time delivery as promised

  • 5 yest

    They are always kind. I've taken my car here since I bought it in 2014. I come for regular oil changes and they always get me in and out. When I have questions about my car they always answer them and make recommendations to me. Very solid, reputable business. I would highly recommend to anyone with a Japanese car.

    We appreciate your customer loyalty Brelynn. Please be sure your friends mention your name when they bring their vehicle to our shop. We like to thank our customers with a little gift for their recommendations. - Japanese Auto Masters
  • 5 yest

    All employees are friendly, kind and professional. Explanation of the problem and plan of action is given in understandable detail. The follow through is competent and reliable. As an added bonus, gre at thought was given to the customer waiting room - coffee center, comfortable seating and a clean bathroom. Every aspect of service shows a respect for customers and respect for the quality of work provided.

  • 5 yest

    We have been taking our vehicles to Japanese Auto for years ever since a friend recommended them. Trustworthy, reliable, helpful is only a snapshot of their business.

  • 5 yest

    Never had a better experience with a shop they know what there doing and are honest and they know how to show their appreciation will recommend!

  • 5 yest

    Have been using them for decades. I won't let anyone else work on my cars.

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