Great shop! For that last two years I have not had heat in my truck because I was told by AAA that my head was warped and due to the type of engine, my engine would have to be replaced for 7,000 (truck is probably worth that). Heard about Japanese Auto Masters from a friend so I took it to them for a 2nd opinion hoping for a different diagnosis. Long story short, it was the heater coil and they replaced for a great price. Awesome service and always in contact during the process. Do yourself a favor, go see Japanese Auto Masters - trust me - you will never look back.
Great service! Friendly and knowledgeable staff.
With Japanese Auto Masters the work is about quality and not just quantity. Tommy and the staff take the time to talk and listen to customers. They communicate the work required to be done on your c ar BEFORE it is preformed. Thus they have a relationship not just with cars but with customers as well. Thank you.
Always a pleasant experience.
Once again, great service & they skipped an opportunity to gouge me! They checked my engine light & verified there are no issues instead of trying to sell me an $1100 part. Love love love these honest people!
Great place and great service
Exceptional customer service, providing very thorough overview of your car's condition and needs to include showing you and explaining in detail; provide quality repair work; trustworthy and fair in prices; very inviting and comfortable lounge making waiting for your vehicle an easy convenience with the added benefit of a courtesy hot beverage and a variety of reading material along with artwork bespeaking the company's values and integrity - readily available to respond to questions and ever so nicely express their appreciation for you as the customer.
As usual, AWESOME!!! Prompt attention upon arrival and professional advice regarding maintenance upcoming per manufacturer recommendation. Friendly staff and comfy wait area.
Great and simple experience... Great customer service.
I thought I was killing my battery by not closing the door all the way and that's what I told Joe, my main guy. But they didn't take my word for it and found that actually my brake lights we re draining the battery. Who knew? They did! Best People/Place/Service Ever!