JAM is great! Why am I so enthusiastic about a Auto repair shop? Well, because we all know how hard it is to find one that is HONEST, reliable, and doesn't try to rip you off!The guys at JAM are nice, efficient, and don't try to keep selling you additional services. They tell you what you need, and leave the decision making up to you. We've been going there for a few years now and have had no issues with our cars. We have an Acura & Toyota, but I'm pretty sure they will work on non-Japanese cars as well.
Great automotive shop friendly staff,the wait was never that long.Would go there for car repairs anyday.
Top notch facility and staff. Auto issues are never desired but the crew at Japanese Auto Masters is always helpful and a pleasure to so business with, when repairs are needed! Thanks again!
Whenever I had to take my car in for service, I was always worried about being taken advantage of. A lot of the mechanics that I've tried always seemed a little shady and untrustworthy. But these are mechanics I trust. They have never been anything but professionals and have not once left me guessing whether or not I'd been had. As a computer geek, I also appreciate their acceptance of today's technology. They have a blog, a Google presence and actually have someone to check their email often. I continue to take my Honda here for service and will continue to do so as long as we are both around.
Best communication I have found in auto service. How many times have you called to find the status of your vehicle and not received a call back or did receive a call from someone who knew nothing or w orse yet, "Oh, we haven't gotten to it yet!"? Not here! Very thorough work and great customer service. Got started on it right away and finished at expected time. Maybe a bit more pricey than some others, but the quality and customer care make up the difference.
Notably good service experience great job with my toyota. thanks