5

In 2014 I was on a road trip from Boston to Georgia and started having clutch trouble in a 98 4runner, I googled a place near by and came across this shop. They took the time to help me evaluate the problem and did it for free and helped me get home without charging me a single thing. I wrote a note to myself to thank them and their names (David, Dennis, and Tom). I lost the note until today and figured better late than never. When people help out, honestly, without anything in it for them you can tell. These folks did that, and I am appreciative and just wanted to share the story for others who may be looking for an honest shop. Thanks guys, Luke

5

JAM was recommended by a friend. We move around a lot so are always searching for good trustworthy local auto repair that takes care of what you need done and doesn’t send you home with new issues or poorly done work.....because I can do that myself for a lot less money. These guys got both our cars in early and were in touch regarding the work way before i expected to hear from them. Totally satisfied and they have my absolute highest recommendation. We’re moving again so our search will begin anew but for folks in the VA Beach area you’ve got a fantastic option to the big dealerships for repair work.

5

Great place to deal with joe was very honest and great customer service will with my suspension work👍

5

Hey Jorge, thanks for the awesome rating! We appreciate your business & support!

- Japanese Auto Masters
5

Did a great job getting my Tundra caught up on some major maintenance. Great communication the entire time my truck was there. Reasonable prices and friendly staff.

5

Very professional and extremely helpful. Trustworthy. Met all of my expectations!

5

Thanks for the great rating, Susan! We hope to see you again for future automotive needs!

- Japanese Auto Masters
5

It is no wonder that you read 5 start ratings one after another after another! J.A.M has worked on my cars the past couple of years and their work ethic, communication throughout the whole process and follow up is second to none. If Japanese Auto Masters was in the food industry, they would give Chick-fil-A a run for their money! From Tommie to Cindy to Dave and Joe, their service is friendly, it's professional and it's second to none. If they tell you, you will get a call back...they do and promptly. They are empathetic knowing that you're dealing with concerns of damage and costs to your vehicle that can possibly run high but more importantly they listen and weight your options best suitable for you as well as they can. When I originally used J.A.M some years back, they came highly recommended by three different sources. If I could rate them higher than 5 Stars I would!

5

Thanks for the five stars, Margie! We appreciate your business & support!

- Japanese Auto Masters
5

Consistently Excellent! The go to mechanics to keep my cars on the road. 1994 Supra BiTurbo and 2002 Tundra. Run like they are new thanks to Japanese Auto Masters. The only do what needs to be done, and the do it perfectly. I highly recommend them.