1820 reviews

Virginia Beach Auto Repair

Virginia Beach Auto Repair

(757) 785-9726
Careers
5

I was purchasing a used Nissan and went for car to be inspected before finalizing purchase to verify there were no major problems. They gave car thorough inspection and emailed Detailed list of entire car inside and out. What needs to be done and what looks good. Even took pictures! Waiting room equipped with coffee , cable and comfortable seating. Price is very fair too! Will be using them from now on! HIGHLY reccomend. Staff is friendly and knowledgeable

Thank you so much for your kind words, Ellen. We really appreciate you taking the time out to share your experience with us. We perform a Digital Maintenance Advisory routinely for all our customers. We like for you to see exactly what needs addressing and how soon. Japanese Auto Masters

- Japanese Auto Masters
5

My car needed a yearly inspection. The inspection was completed when promised and the staff was very friendly. They even offered to drop me off somewhere near by so I didnt have to wait. Highly recommend!

Thank you so much for your kind words, Christina. We really appreciate you taking the time out to share your experience with us. We gladly offer a complimentary shuttle service to all our customers. We appreciate your business. Japanese Auto Masters

- Japanese Auto Masters
5

5

Quality work and courteous staff.

5

Fast and very reasonable.

5

I have been taking my car here for the past 3 years now and they are absolutely the BEST mechanic shop I have ever taken my car too. Everyone is very friendly and honest. You will not find a better group of people to take care of your car. Always a great experience and we are so lucky to have JAM in our area. Thanks for truly being the best!

Thank you so much for your kind words, Angie. We really appreciate your continued business and for taking the time out to share your experience with us. Cheers, Japanese Auto Masters

- Japanese Auto Masters
5

My husband and I have used Japanese Auto Masters for over 10 years to service our vehicles. Their service is excellent in all areas: office, mechanics, and follow up. They give good care and attention to us and our cars.

Thank you so much for your kind words, Cheryl. We really appreciate you taking the time out to share your experience with us. We appreciate your continued business over the last 10 years. If we ever fail to provide the level of service you have come to expect, please let us know. Cheers, Japanese Auto Masters

- Japanese Auto Masters
5

Thorough, responsive, and honest. They didn’t try to sell me on anything I didn’t need. Love the surprise new customer discount!

Thank you so much for your kind words, Matthew. We really appreciate you taking the time out to share your experience with us. Thank you for trusting us to service your vehicle. We gladly offer all our new customers a 5% discount. Cheers, Japanese Auto Masters

- Japanese Auto Masters
5

Japanese Auto Masters is the shop to go to! They were completely honest with their work and provided great customer service. Special shout out to Joe for his help. Thank you Japanese Auto Masters.

Thank you so much for your kind words, Matthew. We really appreciate you taking the time out to share your experience with us. Thank you for trusting us to service your vehicle. Cheers, Japanese Auto Masters

- Japanese Auto Masters
5

Brought in my recently purchased used 2016 Acura RDX for state inspection, oil change, and a couple of concerns (AC not cooling and brake noise). Did a great job of taking care of everything plus noted engine air and cabin filters needed replacing. Great job, great price.

We appreciate your continued business over the years and the your recommendations. We offer a complimentary Digital Maintenance Advisory on a routine basis for all our customers. We like that you can see for yourself what needs to be addressed with your vehicle and when.

- Japanese Auto Masters
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