Virginia Beach Auto Repair

always great service and staff.i hope the proposed move works out okay.pete.

The guys at JAM were amazing and quite knowledgable on every question I had for them even going above and beyond what they needed to to help me with my problems. I would have given them 5 starts but while I was there I was charged 18$ for them to tighten down one nut, was neverinformed that they would charge me for that when I got my bill and it was 2 times what I had originally thought. It's just me but I honestly don't think I should have been charged for them to tighten a simple nut. With this said I will still be returning to them, but next time I'll be sure to ask exactly what I'm being charged for them to do. 18$ to tighten a loose nut? That's crazy IMO.

Outstanding job, done on tme and within the estimate.

honest and dependable every time

You guys are always so helpful and understanding. You know most customers by name, which is awesome. The quality is excellent and the price is fair. Keep up the good work!

Outstanding service,very friendly.I will definetely will come back for service or repairs. I would recommend Japanese Auto Masters without reservations.

The guys at JAM were amazing and quite knowledgable on every question I had for them even going above and beyond what they needed to to help me with my problems. I would have given them 5 starts but w hile I was there I was charged 18$ for them to tighten down one nut, was neverinformed that they would charge me for that when I got my bill and it was 2 times what I had originally thought. It's just me but I honestly don't think I should have been charged for them to tighten a simple nut. With this said I will still be returning to them, but next time I'll be sure to ask exactly what I'm being charged for them to do. 18$ to tighten a loose nut? That's crazy IMO.

The usual great experience, this time for an oil change and state inspection.

They are ALWAYS fast, friendly and affordable! Got an oil change and a state inspection yesterday for only 60 bucks and less than an hour! The owner drove me to the mall and picked me up when my car was done! First class service with a smile! Im Glad I ditched my Mercedes and got a Lexus! :)

I was seen promptly for my car problem and the work was done quickly and well! As always.