I'm so impressed with Japanese Auto Masters. Simply, they do great business. Mechanics are expensive, that part stinks, but at least this group is honest and fair. I requested to have issues investigated before having them proceed further. Work wasn't done unless I authorized it. Based on cost estimates I decided what I'd like them to do, and what I thought I could handle on my own to save a little. This isn't the easiest workflow for them I'm sure, but they supported what I wanted each step of the way without issue. When it turned out they'd need my car into the next day, they let me borrow a loaner for free. Everyone at JAM is polite and treated me, and each other, with respect. It's clear they show up each day to do a good job, and do it right.
Thank you Benjamin. We appreciate your kind words and your trust in us to get the job done right.
- Japanese Auto Masters