5

5

5

The BEST auto repair shop in Hampton Roads! Tom, David, and everyone at Japanese Auto Masters are courteous, professional and friendly. I have been taking my 1995 Landcruiser to them for years and have always been satisfied with their work. They always talk me through the repairs and what they recommend to keep my cars running perfectly. Thank you Tom, David and crew for an honest and dependable business!

Thank you so much for your kind words, Sam. We really appreciate you taking the time out to share your experience with us. If we ever fail to provide the level of service you have come to expect, please let us know. Cheers, Japanese Auto Masters

- Japanese Auto Masters
5

Friendly staff and did the work very quickly. And at a great price.

Thank you Kevin. We appreciate your business and the trust you place in us to get the job done right.

- Japanese Auto Masters
5

Very friendly and honest!!

5

Took my Toyota Camry for a Transmission problem. Tech diagnosed and fixed the problem. Informed me what he found and how it was resolved. Cost was very reasonable. I would definitely recommend Japanese Auto Masters.

5

5

I thought they were a bit pricey, but their workmanship, communication and knowledge were top notch. I was very satisfied with the repair on my Hyundai Azera and would go back to them again for major repairs. Their staff was also very friendly. Thank you.

Thank you so much for your kind words, Cal16lyn. We really appreciate you taking the time out to share your experience with us. Cheers, Japanese Auto Masters

- Japanese Auto Masters
5

Exceptional service and value. They even provided me a ride to and from my house! You cannot beat the service they provided. I will be bringing in my other car as well!

Thank you so much for your kind words, Jeremy. We really appreciate you taking the time out to share your experience with us. We gladly offer complimentary shuttle service for all our customers within a 10 mile radius. Cheers, Japanese Auto Masters

- Japanese Auto Masters
5

What person wants to have a major repair done to their car? Well, we all know the answer to that one. I recently had to have a major repair done for the a/c on my Honda and Japanese Auto Masters worked with me to make sure this is what really had to be done. They had me come back anytime the a/c was not working so they could check it and make sure I really needed a major job done. I can't imagine any other dealership service department or independent repair facility going out of their way like this. They have been incredible many other times but they truly made a painful repair a great experience. They are truly masters at their craft and treat their customers with true professionalism. Thank You for another fabulous Car Repair!