Virginia Beach Auto Repair

Super friendly and knowledgeable. I fully trust Japanese Auto Masters to work on my cars without trying to sell me unnecessary services!

Everyone was very friendly and helpful. I had my truck looked over since I noticed something leaking. They determined no work needed to be done, which most places would have told me there were issues that would cost a lot. Whenever I do need something fixed I’m going back because of how honest they are and their good customer service.

I brought my vehicle in for service first thing in the morning (at 8a) and received it right before closing on a Friday. The JAM team was able to address all my issues going in (change transmission fluid, inspect my brakes, address my air conditioning not blowing cold) and recommended additional services as they saw fit with their free diagnostics service (for customers who already paid for a different service). I felt like they had my best interest in mind and did not feel sketched out or ripped off at any point. Pricing I would say is fair for the amount of work involved. I will be returning for my second service in a couple weeks to address different issues. Only thing that sucks is they aren't open on the weekends! I will 100% recommend JAM to anyone with JDM vehicles that need services done, these guys are awesome!!

I was referred by a friend to take my vehicle to Japanese Auto Masters and also have heard good things on Nextdoor neighborhood app. I took my vehicle in for State Inspection and the service I received was very good. I need a couple of things done to pass inspection that need to be fixed and the price was very reasonable. The staff is great and friendly and always keeping you informed of the progress of your vehicle while it's there. I found my go to place when ever I need car repairs. I highly recommend Japanese Auto Masters to anyone looking for an honest place to take your cars too.

They were prompt, courteous, interested in helping us, and priced fairly. This is where we will take our car from now on!

We made an appointment with Japanese Auto Master for the following Thursday. We ended up having the van towed there on Monday. Everyone there was so helpful. They were super busy, but worked us in and had the car repaired by Wednesday. The work was excellent and the cost was fair. It was our first experience with Japanese Auto Masters, but it will definitely not be our last!

Always get polite timely advice and service. They definitely stand behind their service. I've been dealing with this organization since the mid 80s.

Great experience-kept me informed the entire time- courteous--even offered a loaner since my repair would take longer than anticipated

They've kept my wife's early 90's Toyota pickup on the road and in great running condition without breaking us financially. The customer service is always top-notch. Fair pricing. Highly recommend.