Meet Our Team


How long have you worked for Japanese Auto Masters? 28 Years

How long have you been a technician? 34 years

What do you like to do in your free time? Rich is a serious bike rider. He rides a bicycle 120-140 miles per week. He also enjoys running and races a dragster at tracks on the east coast.

What's your favorite part of being a tech? Rich enjoys diagnosing electrical and drivability faults.


How long have you worked for Japanese Auto Masters? 10 years

How long have you been a technician? 22 years

What do you like to do in your free time? Frank is an assistant Scout Master for the Boy Scouts. He also enjoys camping, fishing, hiking, and spending time with his family.

What's your favorite part of being a tech? Frank likes to help people and likes the challenge of diagnosing problems.


How long have you worked for Japanese Auto Masters? 4 years

How long have you been a technician? 25 years

What do you like to do in your free time? Phil enjoys hunting, especially bow hunting. He also enjoys fishing, camping, and pretty much anything involving the outdoors.

What's your favorite part of being a tech? Phil is grateful to have a career that allows him to do what he enjoys.


How long have you worked for Japanese Auto Masters? My employment career with JAM began June 13, 2013 and my goal is for it to continue here until it is my turn to retire, however my relationship with JAM began back in 1991 when as a delivery driver I would bring them parts they needed for vehicles they had in the shop.

How long have you been a Service Advisor? My automotive career began December 4, 1990 at what was then Charles Barker Toyota/VW. I started as a shop porter and moved up over the years to eventually become the Assistant Parts Manager. My career has also included various positions throughout the automotive industry.

What do you like to do in your free time?  I enjoy going on road trips with my beautiful wife. We love visiting different cities and enjoying each one's craft beer, whiskey and food scene. I am very passionate about sports, whether NFL, NCAA basketball, curling or UFC...if it's on I'll likely be watching.

What's your favorite part of being a Service Advisor?  I like talking to our clients, not just about what their vehicle's needs are, but how they are and who they are. I believe it is a wonderful thing to find a common subject we both enjoy, it helps to ease some of the stress and tension one may feel when bringing their vehicle in for routine maintenance or unexpected repairs.


How long have you worked for Japanese Auto Masters? 8 years

How long have you been a Service Advisor? 27 years

What do you like to do in your free time? I enjoy working in his yard in my free time.

What's your favorite part of being a Service Advisor? I like helping people solve problems with integrity.


Frank - Japanese Auto Masters