Reviews

  • 5 yest

    Great shop! For that last two years I have not had heat in my truck because I was told by AAA that my head was warped and due to the type of engine, my engine would have to be replaced for 7,000 (truck is probably worth that). Heard about Japanese Auto Masters from a friend so I took it to them for a 2nd opinion hoping for a different diagnosis. Long story short, it was the heater coil and they replaced for a great price. Awesome service and always in contact during the process. Do yourself a favor, go see Japanese Auto Masters - trust me - you will never look back.

    Thank you Jay. We appreciate your business and your recommendations. Glad we were able to solve your problem and restore the heat in your vehicle for a lot less than you were previously quoted. - Japanese Auto Masters
  • 5 yest

    Great service! Friendly and knowledgeable staff.

    Thank you Heide. We appreciate your business and the trust you place in us to get the job done right. - Japanese Auto Masters
  • 5 yest

    With Japanese Auto Masters the work is about quality and not just quantity. Tommy and the staff take the time to talk and listen to customers. They communicate the work required to be done on your c ar BEFORE it is preformed. Thus they have a relationship not just with cars but with customers as well. Thank you.

  • 5 yest

    Always a pleasant experience.

  • 5 yest

    Once again, great service & they skipped an opportunity to gouge me! They checked my engine light & verified there are no issues instead of trying to sell me an $1100 part. Love love love these honest people!

  • 5 yest

    Great place and great service

  • 5 yest

    Great and simple experience... Great customer service.

    Thank you Jose. We appreciate your business. - Japanese Auto Masters
  • 5 yest

    As usual, AWESOME!!! Prompt attention upon arrival and professional advice regarding maintenance upcoming per manufacturer recommendation. Friendly staff and comfy wait area.

  • 5 yest

    Exceptional customer service, providing very thorough overview of your car's condition and needs to include showing you and explaining in detail; provide quality repair work; trustworthy and fair in prices; very inviting and comfortable lounge making waiting for your vehicle an easy convenience with the added benefit of a courtesy hot beverage and a variety of reading material along with artwork bespeaking the company's values and integrity - readily available to respond to questions and ever so nicely express their appreciation for you as the customer.

    Thank you Raheel. We believe in treating customers how we would want to be treated. Providing a comfortable environtment while you wait is just a part of that. We appreciate your business and the trust you place in us to get the job done right. - Japanese Auto Masters
  • 5 yest

    Always a great experience with Tom and his team. Easy to schedule appointments, they're always upfront with information and pricing. I highly recommend them. Having a mechanic you can trust is invaluable.

    Thank you Kevin. We appreciate your continued business and recommendations. - Japanese Auto Masters
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