Joe and Tommy were very professional and awesome to work with. My wife and I had just moved into the area and her car broke. I was out of town at the time and chose Japanese Auto Masters purely based on reviews I saw on Google. Joe worked with my wife in person and me on the phone to explain what was wrong and how to move forward. The show room is very clean and professional. Their work was impeccable and I will be bringing my vehicles back to them for future work. Thanks again.
Honest, friendly service and advice, reasonable prices compared to dealer
Dropped my car off Monday for a Tuesday oil change and they got it done a day early.
Great shop! For that last two years I have not had heat in my truck because I was told by AAA that my head was warped and due to the type of engine, my engine would have to be replaced for 7,000 (truck is probably worth that). Heard about Japanese Auto Masters from a friend so I took it to them for a 2nd opinion hoping for a different diagnosis. Long story short, it was the heater coil and they replaced for a great price. Awesome service and always in contact during the process. Do yourself a favor, go see Japanese Auto Masters - trust me - you will never look back.
Great service! Friendly and knowledgeable staff.
With Japanese Auto Masters the work is about quality and not just quantity. Tommy and the staff take the time to talk and listen to customers. They communicate the work required to be done on your c ar BEFORE it is preformed. Thus they have a relationship not just with cars but with customers as well. Thank you.
Always a pleasant experience.
Once again, great service & they skipped an opportunity to gouge me! They checked my engine light & verified there are no issues instead of trying to sell me an $1100 part. Love love love these honest people!
Great place and great service
Great and simple experience... Great customer service.